Please read this policy carefully; by providing us with your personal information, you consent to the collection and use of any information you provide in accordance with this policy. Occasionally, we may make changes to this policy so do remember to check back from time to time.
If you have any questions on this policy, please email us at firstname.lastname@example.org. We try to respond to all legitimate requests within one month. Occasionally it may take us longer if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
HOW WE COLLECT INFORMATION
Information helps us operate as efficiently as possible and to make sure our interactions with you are timely, relevant and tailored for you. To do this, we may collect information about you in the following ways:
Communication Data that includes any communication that you send us, whether that be through email, text, social media messaging, social media posting, newsletters, or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance, or defence of legal claims. Our lawful ground for this processing is our legitimate interests, which in this case are to reply to communications sent to us, to keep records and to establish, pursue, or defend legal claims.
User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back-ups of our website and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests, which in this case are to enable us to properly administer our website and our business.
Technical Data that includes data about your use of our website and online services such as details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings, and which devices you use to access our website. The source of this data is from the WordPress analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
We may use User Data and Technical Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests, which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).
HOW WE COLLECT YOUR PERSONAL DATA
When you visit our website we may gather information, such as which pages you visit or how long you spend reading a particular page. This data helps us to improve your online experience, for example by adding new features, or removing elements that make the website difficult to use. We may also use data and insights to help inform the choice of words and images that appear on the site, in order to improve visitors’ response to our campaigns.
From other information that is available to the public to help us understand more about you and ensure our communications are tailored to you. To do this, we may use information from publicly available sources such as Companies House, or information published in the media, as well as that which is commercially available through third party subscriptions. By understanding more about you, and how you might be interested in supporting us, means we can help make our work as cost effective as possible.
WHO WE SHARE YOUR INFORMATION WITH
We do not currently directly collect user or customer data other than from direct email contact from you. This is to enable us to respond to any email queries posed. We promise to always keep your details safe and we’ll never sell or swap your information with any other organisation.
We may disclose personal information if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property or personal safety of Tracey Rimell, our website, or our visitors and for other lawful purposes.
HOW WE KEEP YOUR INFORMATION SAFE
We make sure that appropriate physical, technical and human controls are in place to ensure we take good care of your information.
However, the transmission of information over the internet is never completely secure and as a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your data, we make every effort to try to ensure its security both on our systems and while in transit between our systems and our partners who work on our behalf.
We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our websites and recommend that you check the policy of each site you visit. When you leave our website, we encourage you to read the privacy notice of every website you visit.
HOW LONG WE KEEP YOUR INFORMATION
We will hold your personal information on our systems for as long as is necessary for the relevant activity, and meet any legal or regulatory requirement. This is so that we can provide the services, products or information you have requested, to administer your relationship with us, to ensure we don’t communicate with you if you’ve asked us not to and to comply with the law.
You can request a copy of the personal information that we hold about you under the Data Protection Act 1998. If you would like to do so, please send a description of the information you would like as well as approved proof of identity to email@example.com.
You have the right to lodge a complaint about the way we manage your data with the Information Commissioner’s Office (www.ico.org.uk). We would be grateful if you would contact us first if you do have a complaint so that we can resolve it for you.
HOW TO CHANGE THE WAY WE CONTACT YOU
We always want you to be happy with the communication you receive from us. If you want to change how you hear from us, or update your details, simply get in touch with us at firstname.lastname@example.org.
You can also change the way we contact you by using the unsubscribe link in any email notifications you receive about our content. These notifications are generated by the relevant hosting platform, such as WordPress, rather than being sent directly by us.
Cookies are small text files that are placed on your device to help us give you a better experience of using our website. Cookies do lots of different things, such as helping us to:
- personalise the website to your requirements (if for example, on a previous visit you went to the Podcast page, then we might find this out from your cookie and highlight particular information related to this which you may find interesting, on a second visit.
- avoid asking you to complete details twice
- estimate the number of visitors to our site, including the source and patterns relating to this traffic
- display relevant advertising to you when you visit other websites
- understand how visitors use the site and how we can enhance that experience
You are able to set your devices to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time, although of course please be aware this means that you’ll miss out on some personalised services. You should read the information that came with your browser software to see how you can do this.
WHAT IF I’M UNDER 18?
If you are under 18, please make sure that you obtain your parent/guardian’s permission beforehand whenever you provide personal information via our websites. Users without this consent are not allowed to provide us with personal information. Also, if you do use our sites to obtain information about supporting the work of Break That Mould, please let an adult know.
CHANGES TO THIS POLICY
This information was last updated 5th January 2022. From time to time, we may make changes to the information on this page so you may wish to check back from time to time. The amended information will apply from the date it is posted on the site and will govern the way in which we collect and use personal information from then on.